Bright House Networks is a company of more than 7,100 professionals dedicated to perfecting our customers' home entertainment experience.  We understand that you want what you want, when you want it.

Bright House Networks customers have Home Phone, high-speed data (HSD), Video-on-Demand (VOD) and Subscription Video-on-Demand (SVOD) available to them.  Bright House Networks also makes available Digital Video Recorders (DVR) that have become immensely popular with customers.  The company’s Florida operations currently deliver nearly 300 channels to customers and were among the first in the country to offer High Definition Television signals (HDTV).  Since its introduction, HDTV has achieved impressive acceptance with Bright House Networks customers who are equipped to receive the signals.

Exceptional customer service is the company’s cornerstone of its business and top priority across all operating units.  Bright House Networks local, customer service centers are available 24 hours per day, seven days per week, including holidays.  Public affairs, social responsibility and community involvement continue as major initiatives for the company as an ongoing commitment to the families and communities
Bright House Networks serves.  This includes long-term commitments to education and to what matters in the lives of the Bright House Networks customers.  Bright House Networks operations are proud supports of and partners in children’s safety initiations, enhanced education programs and community-wide efforts to invest in the futures of children.

Bright House Networks is managed by Advance/Newhouse Communications and serves over 2 million customers in cable television systems in and around Tampa Bay, Central Florida, Indianapolis, Birmingham, Bakersfield and Detroit along with several smaller systems in Alabama and the Florida Panhandle. The company also exclusively provides Central Florida News 13 and Bay News 9, 24-hour local news stations in Central Florida and the Tampa Bay Area. Advance/Newhouse is a privately held company headquartered in Syracuse, New York. The Advance/Newhouse partners' other interests include Conde Nast and Fairchild magazines, PARADE magazine, daily newspapers serving 26 cities, American City Business Journals, which publishes business journals in over 45 cities, Advance Internet and CondeNet, producers of online services, and significant interests in Discovery Communications Inc. and Time Warner Telecom Inc.